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Case study

SwiftFlats Takes Off Toward Efficiency with Orbit

Swiftflats is one of the leading short-term rental management companies in Bilbao, Spain — a university hub orbiting some of Europe's largest institutions. With a steady flow of students moving in and out every semester, the operational load of handling tenant inquiries spiked like a meteor shower at peak demand.

AI & Automation
SwiftFlats Takes Off Toward Efficiency with Orbit

The opportunity

SwiftFlats needed efficient solutions to streamline rental management, handle a high volume of student inquiries, and optimize internal processes.

What we did

  • Built a chatbot for 24/7 support, answering FAQs and handling rental inquiries.
  • Automated booking and check-in/check-out processes.
  • Built a centralized system to report and resolve property incidents.
  • Deployed personalized marketing automation to lift lead conversion.

The result

SwiftFlats achieved greater efficiency in student rental management, cut manual workload, sped up issue resolution, and improved customer satisfaction thanks to seamless automation.

Crew on this mission

  • Tomás StambulskyTomás Stambulsky
  • Felipe MassoneFelipe Massone
  • openaiopenai
  • aiai

Your next mission

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